Qianniu is Taobao and Tmall's merchant workbench for managing products, orders and customer conversations.

Our take

Use it when you already operate a compatible shop and need to handle store work from a phone.

Product drafts, parcel updates, after-sales handling and staff permissions connect daily selling tasks.

Keep in mind: It is a merchant tool, despite this site's generic legacy slug; platform eligibility and shop rules still apply.

What you can do

  • Product and inventory management
  • Order, shipment and after-sales actions
  • Customer messages and sub-account permissions

Good for

  • Taobao and Tmall merchants managing a shop

Consider alternatives for

  • Shoppers looking for the consumer Taobao storefront

Limitations & considerations

  • Captured minimum: iOS 13.0.
  • It is a merchant tool, despite this site's generic legacy slug; platform eligibility and shop rules still apply.

Privacy & permissions

It handles buyer messages, addresses and commercial records; give staff only the permissions needed for their work.

Sources & review notes Updated Nov 11, 2026

Reviewed by iApp4Me Editorial Team. Recommendations use the linked documentation and attributed accounts; device observations are identified separately.

  1. US App Store developer description

    Complete description, download price and compatibility metadata captured 2026-11-02.

  2. Alibaba developer documentation for Qianniu

    Confirms official seller workbench identity and logging in with a shop-enabled Taobao account.

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