Jotform - Form, Sign & Survey
Jotform Mobile Forms builds and fills forms, captures field data and stores offline submissions for later sync.
Consider for field surveys and kiosk collection
Signature, photo, barcode and location fields reduce paper transcription.
Keep in mind: Offline work needs prepared forms and later synchronization; account quotas and specialized compliance arrangements vary by plan and configuration.
Inside the app
Official product images
What you can do
- Build forms from templates
- Capture signatures, photos and barcodes
- Collect offline or kiosk submissions
App Store review themes
Recurring praise and complaints, grouped by topic.
111 reviews · US App Store · Written feedback; review platforms are not identified
What reviewers like
Create and adapt business forms
13 reviewsReviewers describe building or editing intake, registration and survey forms, often emphasizing quick setup.
See 2 review examples
The reviewer values flexibility in creating user-facing experiences.
Original excerpt“power and flexibility of being able to create anything for users to try”Apple source · Review 14443958008
The reviewer finds building forms from scratch easy.
Original excerpt“easy it is to create forms from scratch”Apple source · Review 14164970233
Approachable setup and everyday use
13 reviewsReviewers describe an interface they find easy to understand, including users with limited technical experience.
See 2 review examples
The reviewer finds the app easy to use.
Original excerpt“Very easy to use”Apple source · Review 14683289572
The reviewer finds the app easy to use.
Original excerpt“Easy to use!”Apple source · Review 14624480680
A useful starting point for small projects
5 reviewsReviewers appreciate the free version for small projects and modest submission needs, even when some later need a paid upgrade.
See 2 review examples
The reviewer appreciates free access.
Original excerpt“I love that is free”Apple source · Review 14225586454
The reviewer finds the free offering suitable for a small number of forms.
Original excerpt“for one or two forms, it is the perfect site”Apple source · Review 14104240490
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Connections to other tools
5 reviewsPositive feedback covers chatGPT integration (3 reviews); connected apps (2 reviews).
See 2 review examples
The reviewer values the reported ChatGPT integration.
Original excerpt“with ChatGPT integration, it’s even better”Apple source · Review 14093678819
The reviewer values the reported ChatGPT connection.
Original excerpt“Now that it’s linked with ChatGpt, it’s a game changer.”Apple source · Review 13939095382
Information collection
4 reviewsReviewers praise information collection.
See 2 review examples
The reviewer values collecting information through the app.
Original excerpt“a great way to collect information”Apple source · Review 14557419203
The reviewer finds information collection easier.
Original excerpt“makes collection of information easier”Apple source · Review 14525147998
Personalization and flexibility
3 reviewsReviewers praise form flexibility.
See 2 review examples
The reviewer appreciates form customization flexibility.
Original excerpt“So much customization that you can put anything you’d like in your form.”Apple source · Review 14104240490
The reviewer appreciates arranging product categories and order in their form.
Original excerpt“categorize all my products in the way that I want them to be”Apple source · Review 13756510786
AI form builder
3 reviewsReviewers praise AI form builder.
See 2 review examples
The reviewer values AI assistance for getting an initial draft started.
Original excerpt“The AI has helped tremendously with giving me a basis to start with”Apple source · Review 13989641882
The reviewer values using the AI builder to draft a form.
Original excerpt“you can do the AI builder and it will build the form for you”Apple source · Review 13756510786
Form templates
3 reviewsReviewers praise form templates.
See 2 review examples
The reviewer values the templates used alongside AI assistance.
Original excerpt“using AI and your templates”Apple source · Review 13653168673
The reviewer finds the templates helpful for quick form creation.
Original excerpt“Tons of templates that make creating a fillable form super fast and easy!”Apple source · Review 13640729027
Submission workflow
3 reviewsReviewers praise submission workflow.
See 2 review examples
The reviewer values creating forms and managing submissions in the mobile app.
Original excerpt“create, review and submit and see all your submissions in the app”Apple source · Review 14166762048
The reviewer appreciates submitting and printing surveys.
Original excerpt“ease of submitting and printing surveys”Apple source · Review 13964120677
What reviewers dislike
Account access interrupts business work
7 reviewsReviewers report repeated sign-in, signup failure or unexpected account restrictions. The reasons for restrictions are not independently established.
See 2 review examples
The reviewer reports an unexpected account suspension while creating business intake forms; the cause is unverified.
Original excerpt“I randomly get suspended with no warning”Apple source · Review 14647044044
The reviewer reports frequent forced logout on desktop and mobile and objects to reauthentication interruptions.
Original excerpt“forced automatic logout every two hours”Apple source · Review 14467045221
Opening and submission failures disrupt use
7 reviewsReviewers describe opening-screen hangs or crashes during work and submissions; these reports refer to their dated app versions.
See 2 review examples
The reviewer reports crashes while finding form submissions.
Original excerpt“constantly crashes forcing me to restart it”Apple source · Review 14416288741
The reviewer reports a crash while submitting a contractor audit with many photos.
Original excerpt“submit and have the system crash”Apple source · Review 14078373213
Hard to reach consistent human help
5 reviewsReviewers report delays, repeated handoffs and difficulty reaching a person or getting continuity on an existing case.
See 2 review examples
The reviewer wants a direct support contact after repeated unsuccessful attempts to get help.
Original excerpt“Can I please have a direct contact email please?”Apple source · Review 14556811362
The reviewer reports poor continuity, delayed follow-up and case closures without sufficient communication.
Original excerpt“having cases eventually closed without meaningful communication”Apple source · Review 14467045221
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Workflow and interface friction
4 reviewsConcerns and requests cover mobile navigation (2 reviews); ease of use (1 review); submission navigation (1 review).
See 2 review examples
The reviewer finds viewing workflows and submissions cumbersome.
Original excerpt“trying to view workflow and form submissions is clunky”Apple source · Review 14416288741
The reviewer finds the app unfriendly to use.
Original excerpt“Not user friendly.”Apple source · Review 14146910329
Price and subscription concerns
3 reviewsConcerns and requests cover upgrade price gap (2 reviews); subscription cost (1 review).
See 2 review examples
The title expresses the reviewer’s view that the subscription is too expensive; no competitor price comparison is verified.
Original excerpt“overpriced”Apple source · Review 14031011563
The reviewer says the upgrade price was too large for their needs and reports switching to Google Docs.
Original excerpt“the jump from free to a bronze plan is so large and expensive it wasn’t worth it”Apple source · Review 13762579958
Slowdowns and waiting
3 reviewsConcerns and requests cover responsiveness (2 reviews); form editing performance (1 review).
See 2 review examples
The reviewer reports sluggish form editing that remains unresolved in their account of the experience.
Original excerpt“slow and laggy editing experience”Apple source · Review 14467045221
The reviewer reports occasional slowness despite otherwise liking the interface.
Original excerpt“a little slow at time”Apple source · Review 14080613248
Good for
- Teams gathering structured field responses
Consider alternatives for
- Users needing unrestricted free submission volume
Limitations & considerations
- Captured minimum: iOS 15.1.
- Offline work needs prepared forms and later synchronization; account quotas and specialized compliance arrangements vary by plan and configuration.
Privacy & permissions
Responses may include health data, signatures or location; restrict access and configure appropriate consent and retention.
Sources & review notes Updated Nov 10, 2026
Reviewed by iApp4Me Editorial Team. Recommendations use the linked documentation and attributed accounts; device observations are identified separately.
- US App Store developer description
Complete description, download price and compatibility metadata captured 2026-11-02.
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