PrettyLittleThing
PrettyLittleThing shops clothing and accessories with wishlists, offers and order tracking.
Consider for shoppers checking supported regional stock
Saved favorites and shipment tracking support planned purchases.
Keep in mind: Sizing, stock, delivery and return rules vary; exclusive offers do not guarantee the lowest final price.
Inside the app
Official product images
What you can do
- Browse clothing and accessories
- Save a wishlist
- Track supported orders and use eligible Apple Pay
App Store review themes
Recurring praise and complaints, grouped by topic.
72 reviews · US App Store · Written feedback; review platforms are not identified
What reviewers like
Useful content and resources
3 reviewsReviewers praise clothing quality.
See 2 review examples
In version 80.19.0, the reviewer likes the fabric and lasting comfort.
Original excerpt“excellent fabric and long lasting comfort”Apple source · Review 14722365895
In version 80.16.0, the reviewer likes the knit sweaters; the wish for a physical store is not classified as an app feature.
Original excerpt“fell in love w the knit sweaters”Apple source · Review 14528608934
Clothing fit
3 reviewsReviewers praise clothing fit.
See 2 review examples
In version 80.19.0, the reviewer likes the fit of the clothing.
Original excerpt“Hugs your body”Apple source · Review 14722365895
In version 80.14.1, the reviewer recommends the sweatpants as a tall wearer; unreceived jeans/pants are not evaluated.
Original excerpt“Tall Girls !”Apple source · Review 14420786501
What reviewers dislike
Support and response concerns
24 reviewsReviewers raise concerns or requests about retail support.
See 2 review examples
In version 80.19.0, the reviewer reports poor, slow or inaccessible customer support; no independent assessment of the company’s support coverage is established.
Original excerpt“no actual number to speak to someone”Apple source · Review 14730146331
In version 80.19.0, the reviewer reports poor, slow or inaccessible customer support; no independent assessment of the company’s support coverage is established.
Original excerpt“bad customer service”Apple source · Review 14729674883
Order fulfillment
17 reviewsReviewers raise concerns or requests about order fulfillment.
See 2 review examples
In version 80.19.0, the reviewer reports a stolen package after delivery and no resolution; theft, carrier responsibility and loss are not independently verified.
Original excerpt“package was delivered and stolen”Apple source · Review 14730146331
In version 80.19.0, the reviewer reports delayed expedited shipping and an open delivery bag; entitlement/timing and carrier responsibility are unverified.
Original excerpt“payed for fast delivery and it arrived 4 days later”Apple source · Review 14695943344
Billing and refund concerns
16 reviewsConcerns and requests cover retail return and refund (14 reviews); checkout charge discrepancy (1 review); reported duplicate charge (1 review).
See 2 review examples
In version 80.19.0, the reviewer reports a $14.99 return deduction that makes a wrong-size purchase poor value; the actual fee policy and amount are unverified.
Original excerpt“they took 14.99 from return”Apple source · Review 14729674883
In version 80.19.0, the reviewer finds returns expensive and the refund amount inadequate.
Original excerpt“only get cents for ur refund”Apple source · Review 14695943344
Show fewer negative themes
Price and subscription concerns
15 reviewsConcerns and requests cover retail fees (11 reviews); retail prices (4 reviews).
See 2 review examples
In version 80.19.0, the reviewer dislikes shipping, customs or checkout fees that make purchases expensive; actual current charges and fee rules are not independently verified.
Original excerpt“Very expensive shipping”Apple source · Review 14729674883
In version 80.19.0, the reviewer dislikes shipping, customs or checkout fees that make purchases expensive; actual current charges and fee rules are not independently verified.
Original excerpt“extra added fees at checkout”Apple source · Review 14715771987
Content gaps and quality concerns
13 reviewsConcerns and requests cover product information (7 reviews); clothing quality (6 reviews).
See 2 review examples
In version 80.19.0, the reviewer finds the clothing quality poor or inconsistent; sourcing allegations are not independently established.
Original excerpt“quality is not that good”Apple source · Review 14729674883
In version 80.19.0, the reviewer finds the clothing quality poor or inconsistent; sourcing allegations are not independently established.
Original excerpt“quality is cheap”Apple source · Review 14697765111
Reports of lost or overwritten work
4 reviewsConcerns and requests cover cart and wishlist persistence (1 review); cart persistence (1 review); order history (1 review). Other aspects appear in this group too; these counts describe subtopics, not one shared experience.
See 2 review examples
In version 80.18.0, the reviewer reports saved wishlist items disappear; no cloud-sync cause is inferred.
Original excerpt“you can add items in, leave and come back, and they’re just gone.”Apple source · Review 14622406514
In version 80.10.0, the reviewer reports wishlist and cart items disappear or reappear inconsistently; no deliberate retention policy or cloud fault is established.
Original excerpt“everything I saved being gone”Apple source · Review 14229423423
Workflow and interface friction
4 reviewsConcerns and requests cover app download requirement (1 review); clunky interface (1 review); cluttered update layout (1 review). Other aspects appear in this group too; these counts describe subtopics, not one shared experience.
See 2 review examples
In version 80.17.1, the reviewer finds both app and website cumbersome.
Original excerpt“clunky and frustrating to use”Apple source · Review 14565245464
In version 80.10.0, the reviewer dislikes being redirected to install the app to access the website; no universal technical requirement is verified.
Original excerpt“forced to download the app”Apple source · Review 14221436484
Good for
- Shoppers served by the retailer’s region
Consider alternatives for
- Users expecting all styles or offers globally available
Limitations & considerations
- Captured minimum: iOS 15.6.
- Sizing, stock, delivery and return rules vary; exclusive offers do not guarantee the lowest final price.
Privacy & permissions
Payment, address and shopping history are personal; review marketing choices.
Sources & review notes Updated Nov 10, 2026
Reviewed by iApp4Me Editorial Team. Recommendations use the linked documentation and attributed accounts; device observations are identified separately.
- US App Store developer description
Complete description, download price and compatibility metadata captured 2026-11-02.
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