Publix Delivery & Curbside
Publix Delivery orders groceries through Instacart for supported delivery or curbside areas.
Check postcode and total cost first
Reordering and shopper communication simplify repeat shops.
Keep in mind: One-hour delivery is conditional, not guaranteed; prices/fees and substitutions vary.
Inside the app
Official product images
What you can do
- Browse/order Publix groceries.
- Choose eligible delivery/curbside slots.
- Message shoppers and reorder items.
App Store review themes
Recurring praise and complaints, grouped by topic.
32 reviews · US App Store · Written feedback; review platforms are not identified
What reviewers like
No recurring positive theme has at least three supporting reviews.
What reviewers dislike
Support and response concerns
5 reviewsReviewers raise concerns or requests about customer support.
See 2 review examples
The reviewer found customer support’s explanation of the delayed order inadequate.
Original excerpt“was told sometimes takes longer to complete order”Apple source · Review 14558202755
The reviewer finds the response to their accidental-location cancellation too rigid; fee-policy compliance is not independently assessed.
Original excerpt“there should also be reasonable exceptions and discretion”Apple source · Review 14431781820
Workflow and interface friction
5 reviewsReviewers raise concerns or requests about ease of use.
See 2 review examples
The reviewer found tip editing unclear: entering an intended additional amount replaced the total tip instead.
Original excerpt“It actually reduced the total tip to 1.00”Apple source · Review 14403301271
The reviewer dislikes the horizontal display orientation on their iPad.
Original excerpt“the display is horizontally not vertical on i-pad”Apple source · Review 14221079478
Billing and refund concerns
4 reviewsReviewers raise concerns or requests about billing, cancellation and refunds.
See 2 review examples
The reviewer disputes a reported late-cancellation fee after leaving the wrong delivery location selected and requests a courtesy refund.
Original excerpt“still be charged a $15 late cancellation fee”Apple source · Review 14431781820
The reviewer says their prepaid service payment was not refunded after losing access.
Original excerpt“They would Not refund my money”Apple source · Review 14089005749
Show fewer negative themes
Delivery timeliness
4 reviewsReviewers raise concerns or requests about delivery timeliness.
See 2 review examples
The reviewer reports a pickup order had not been started after its scheduled window, despite ordering deli platters a day earlier.
Original excerpt“At 610 the shopper hadn’t even started.”Apple source · Review 14558202755
The reviewer reports delivery arriving 90 minutes late despite paying for the fastest option.
Original excerpt“90 minutes late after paying the top tier delivery fee”Apple source · Review 14132194287
Order editing and replacements
4 reviewsReviewers raise concerns or requests about order editing and replacements.
See 2 review examples
The reviewer cannot edit items in an order scheduled for the following day.
Original excerpt“unable to add or remove items”Apple source · Review 14381367056
The reviewer reports unreliable order edits before shopping begins.
Original excerpt“updating orders before shopper starts shopping”Apple source · Review 14351554086
Accuracy concerns
3 reviewsReviewers raise concerns or requests about accuracy of results.
See 2 review examples
The reviewer reports arrival detection activating while at a neighboring car wash.
Original excerpt“without tapping “I’m here” and it still activated”Apple source · Review 14518936230
The reviewer reports the order location failing to update when items are already in the cart and unreliable pickup ETA updating.
Original excerpt“Does not update order location”Apple source · Review 14351554086
Good for
- Customers in supported Publix service areas.
Consider alternatives for
- Anyone expecting universal coverage or in-store pricing.
Limitations & considerations
- Captured minimum: iOS 17.0.
- One-hour delivery is conditional, not guaranteed; prices/fees and substitutions vary.
Privacy & permissions
Address, payment and shopper messages are shared for fulfillment.
Sources & review notes Updated Nov 9, 2026
Reviewed by iApp4Me Editorial Team. Recommendations use the linked documentation and attributed accounts; device observations are identified separately.
- US App Store developer description
Complete description, download price and compatibility metadata captured 2026-11-02.
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